OTC Analyst

Your Role:

As an OTC Analyst, your daily work will be related to:

• Collections Management

• Resolving customer financial inquiries professionally and efficiently

• Managing due and overdue balances through Collections Workflow tools

• Engaging with customers via phone, email, and other communication channels

• Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)

• Financial Reporting & Documentation

• Preparing and distributing customer account statements

• Generating timely reports including Past Due reports and Forecasts

• Creating and maintaining comprehensive desktop procedures

• Process Improvement & Collaboration

• Identifying opportunities for continuous process improvement

• Contributing to project teams as needed

• Escalating and following up on issues through appropriate channels

• Ensuring Key Performance Indicators are met and service excellence is maintained

• Collaborating effectively with other Versigent departments

• Participating in scheduled conference calls

Your Background:

• Bachelor's degree in Finance, Accounting, or related field

• Minimum 2 years of relevant work experience

• Proficient knowledge of SAP systems

• Fluent English communication skills (both written and verbal); additional language proficiency is advantageous

• Advanced Excel skills

• Strong analytical abilities and excellent communication skills

Why join us?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv:

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones

• Well-Being Program that includes regular webinars, workshops, and networking events

• Hybrid work (min. 47 days/yr of remote work, flexible working hours)

• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)

• Access to sports groups and Multisport card

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