Outlet Manager - The Hoxton Bengaluru City

What you’ll do…

• The guest experience and your team are at the heart of everything you do. Together with the Director of Food & Beverage, you are responsible for creating an exceptional and personalized experience for our guests.
• Take ownership of the hotel restaurant, maximizing profitability while ensuring outstanding service and the highest quality of food and beverages.
• Support the Associate Director of Food & Beverage in developing, implementing, and managing the department's annual objectives and long-term strategic goals.
• Manage operating expenses in line with budget guidelines, analyze performance data, and make a significant contribution to the team's success.
• Manage, coach, and develop the team to ensure high performance and continuous improvement.
• Lead by example, keeping your team motivated and empowered to deliver the best Hoxton experiences while encouraging them to ask questions and grow.
• Work closely with the Associate Director of Food & Beverage and The Hoxton brand team to implement new initiatives and projects.
• Drive revenue through effective planning, commercial initiatives, and incentives, while maintaining a strong understanding of the reservation system and guest preferences.
• Monitor costs closely and identify effective solutions without compromising quality.
• Collaborate closely with the Kitchen team to ensure seamless operations and deliver an unforgettable dining experience for our guests.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• You have a proven track record of successfully leading large teams across restaurants, kitchens, and bars. You are a natural leader who builds trust and takes people on the journey with you.
• You have at least 2 years of experience in a similar outlet management position within a dynamic and vibrant environment.
• You have experience with budgeting and forecasting and understand the financial requirements of running a successful Food & Beverage operation.
• You are able to manage daily, weekly, and monthly budgets and can analyse results in detail to identify trends and opportunities.
• You have a keen eye for detail, even under pressure. You can juggle multiple priorities simultaneously without ever losing sight of the bigger picture.