P/T WINNERS CLUB REPRESENTATIVE

1. Purpose of Position

Provides customer service and maintains a clean working environment while following established policies and procedures and applicable state and federal laws and regulations.

1. Reporting Relationships

1. Reports Directly to: Operations Manager, Store Manager Store Supervisors and Casino Managers
2. Supervises Directly: N/A
3. Other Important Contacts: All Department Managers and Directors, General Manager, Vendors, casino personnel, and customers.

1. Duties and Responsibilites

1. Greets all customers and promotes customer service as priority.
2. Accurately and efficiently conducts sales for the convenience store according to established policies and procedures.
3. Maintains the security of all funds in the register at all times including making timely cash drops to maintain the cash drawer at or below the maximum level.
4. Maintains an appropriate level of stock and merchandise at all times in work area to ensure efficient customer service while maintaining the cash register.
5. Complies with all company and department policies and procedures while practicing positive customer and employee relations.
6. Provides accurate and timely documentation and reporting of department activities and status as requested.
7. Maintains a professional, clean, and neat appearance of store and work area including sweeping, Vacuuming
8. Maintains a professional and neat appearance and represents the company in a positive manner.
9. Such other job related duties as may be assigned by instruction from Management.