Pastrol Support Officer (Student management)|School |Teck Whye Walk

Student Befriending & Mentoring

One-on-One Support: Serve as a dedicated befriender and mentor to

High Needs Students (HNS), including student management to support

on-ground discipline.

Case Management & Follow-up

Case Management: Support in case management, including fact-

finding, engagement with students and parents, coordination of follow-

ups and monitoring of student progress.

Case Documentation: Maintain proper case reports for students whom

the officer works with.

Social-Emotional & Behavioural Support

Motivational Talks: Plan and conduct motivational talks to inspire

students and build resilience, drawing on personal experiences, where

appropriate.

Homework Care: Monitor and ensure completion of homework.

Student Discipline: Assist in maintaining student discipline and positive

behaviour during school events and daily school routines.

Student Well-being & Engagement

Physical Activity: Lead and facilitate simple, age-appropriate physical

exercises or light physical activities with students to promote mental and

physical well-being.

Motivational Talks: Support students in developing resilience,

confidence, and a positive attitude towards school.

Parent and School Collaboration

Parent Engagement: Engage students and parents as part of case

management and follow-up.

Student Support Coordination: Coordinate with relevant school

personnel on student concerns, interventions and follow-up.

School Programmes, Events & Administration

School Events: Assist in maintaining student discipline and positive

well-being during school events (e.g. Speech Day, Games Day, Level

Camps) as and when required.

Administrative Duties: Perform any other duties assigned by the

relevant authority, including general administrative and office-related

tasks.