Patient Services Specialist

POSITION SUMMARY:

Under the general supervision of the Medical Office Manager, the Patient Services Specialist will provide in-person assistance to individuals and families in need of help with both registering as a new patient and the insurance application process for Sonoma County Indian Health Project, Inc. (SCIHP). The Patient Services Specialist will interview applicants and determine eligibility for SCIHP services. Will be available to support individuals and families with understanding SCIHP services and their health insurance options. This position will be responsible for initiating, tracking, following up, processing and reporting the status of all benefit applications. The Patient Services Specialist will provide assistance in a culturally appropriate manner to the patients of SCIHP.