Payment Product Design Leader/Senior Designer
Define and own the design vision and strategy for payment products while balancing business goals, user needs, and compliance requirements. Lead product designers and UX researchers, drive end-to-end design, conduct user research and usability testing, create design systems, collaborate cross-functionally, and explore emerging payment technologies.
Responsibilities
- Define and own the design vision and strategy for payment products
- Establish UX/UI design best practices balancing business goals, user needs, and compliance requirements
- Lead, mentor, and grow a team of product designers and UX researchers
- Drive end-to-end product design from discovery and journey mapping through prototyping and UI specifications
- Conduct user research, usability testing, and data-driven analysis to improve product flows
- Create design systems and patterns across app and web channels
- Partner with product managers and engineers on requirements and technical feasibility
- Work with risk, compliance, and legal teams to ensure regulatory adherence
- Collaborate with marketing and CX to ensure brand-consistent experiences
- Track payment UX trends across the Philippines, Southeast Asia, and globally
- Explore QR Ph, NFC, merchant solutions, and blockchain opportunities in payment journeys
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
- 5+ years of product design experience, including at least 1 year in a leadership role
- Track record designing scalable payment systems, e-wallets, or financial services platforms
- Strong portfolio demonstrating UX strategy, UI execution, and business impact
- Deep understanding of the Philippine digital payment landscape and regulatory framework
- Experience in agile product development environments
- Proficiency with Figma, Adobe XD, or similar tools
- Background in payments or fintech
- Experience designing for mass-market, mobile-first audiences in emerging markets