Principal Hardware Diagnostics Engineer
Design and develop diagnostics software that monitors hardware health and diagnoses system-level issues across AI infrastructure platforms, including blade-level servers and rack-scale clusters.
Responsibilities
- Design and develop automated hardware diagnostics for blade-level servers and rack-scale AI systems
- Architect and implement diagnostic agents, monitoring tools, and telemetry analytics frameworks
- Integrate low-level diagnostic modules into monitoring systems with hardware teams
- Develop tools that detect hardware health conditions and isolate failures
- Create diagnostic modules for internal validation and production datacenter operations
- Provide detailed hardware fault information to system engineers
- Define remediation workflows and insights for hardware faults across nodes and clusters
- Integrate diagnostics across the system stack with firmware, networking, and cloud platform teams
Requirements
- Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, or a related discipline
- Strong software engineering experience in Python, C++, or C#
- Experience developing diagnostics or monitoring systems for hardware platforms
- Experience with distributed systems or cloud infrastructure
- Strong knowledge of Linux environments and system-level diagnostics tools
- Experience collaborating with CM or ODM partners on manufacturing diagnostics and fault isolation
- Strong analytical and debugging skills
- Excellent communication and collaboration abilities
- Experience with AI hardware platforms or accelerator-based computing systems
- Familiarity with hyperscale data center infrastructure
- Experience building cluster-level monitoring or diagnostics systems
- Experience interacting with internal or external customers during diagnostics solution development
Benefits
- Flexible working
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible Spending Accounts
- Health Savings Accounts
- Disability insurance
- Life insurance
- 401(k) retirement plan
- Commuter benefits
- Wellness services
- Employee Assistance Programme