Product Manager, Consumer

Lead product development across consumer and restaurant experiences, own roadmap strategy through launch, define product vision, study users, translate operational constraints into solutions, apply AI tools, track product metrics, and improve payments, loyalty, and restaurant integrations.

Responsibilities

• Own the roadmap for critical portions of the platform and product experience from strategy through launch.
• Define and drive product vision across restaurant-facing and consumer-facing experiences.
• Partner with engineering, design, marketing, sales, and operations to ship products.
• Understand restaurant operators, servers, and diners through research, data analysis, and field work.
• Translate operational and technical constraints into user-centered product solutions.
• Develop product leverage strategies through AI tools.
• Set product goals and metrics, track progress, and use data to inform iteration.
• Solve systemic problems across payments flows, loyalty mechanics, and restaurant integrations.
• Represent the customer voice in cross-functional discussions and improve user experience.

Requirements

• 4+ years of product management experience.
• Experience with consumer experiences, payments, fintech, or marketplace platforms.
• Ability to ship impactful products in fast-moving environments while maintaining quality and scalability.
• Strong user empathy and customer research skills.
• Exceptional cross-functional collaboration skills.
• Analytical and structured thinking, including PRD writing, funnel analysis, and system design.
• Clear communication and ability to influence without authority.