Product Manager / Director, Institutional Product

Own institutional partner products including Custody, Brokerage, and Fees & Incentive Programs. Build institutional-grade products, define roadmaps, deliver client and partner requirements, optimize operations, develop commercial logic and ROI-grounded business cases, quantify revenue and AUM impact, and navigate regulatory constraints across HK, SG, EU, and US.

Responsibilities

• Own fee schedules and incentive programs including MM/MT structures, VIP tiers, and rebates.
• Build AI agents for competitor intelligence, liquidity analysis, fee and rebate simulation, and program operations.
• Define product direction and roadmaps for Custody OES and Brokerage and turn requirements into shipped features.
• Grow the client and partner base and optimize operations through self-service portals and process automation.
• Build ROI-grounded business cases and quantify revenue and AUM impact.
• Communicate strategy, progress, and trade-offs to leadership and institutional clients.
• Partner with engineering, design, compliance, and legal to ship complex changes.
• Navigate multi-jurisdictional regulatory constraints and balance speed, scalability, and compliance.

Requirements

• PM experience at a crypto exchange on Custody OES or Broker products, or at a custody, broker, or white-label technology vendor.
• Deep market knowledge and understanding of counterparties, custody, execution, and settlement.
• Understanding of liquidity dynamics and institutional crypto markets.
• Experience managing fee schedules or designing incentive programs is a strong plus.
• Experience engaging institutional clients, conducting business reviews, gathering requirements on-site, and translating pain points into roadmap priorities.
• Experience working with sales, business development, or relationship management teams in a B2B institutional environment.
• Strong written and verbal communication skills.
• Comfort working across time zones and cultural contexts.
• Experience leveraging AI tools for market research and product operations.
• Experience building a zero-to-one product is a strong plus.
• Current right to work in Singapore without visa sponsorship.

Benefits

• Competitive total compensation package
• L&D programs and education subsidy
• Team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants