Product Manager
eMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care. This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners.
As a member of the Product organization, you will operate at both the product and portfolio level—shaping strategy, aligning stakeholders, and guiding execution—while serving as a trusted partner to executive leadership. This role emphasizes product thinking, customer outcomes, and strategic decision-making, with delivery excellence as a means to achieving impact.
Please note: This role will be office based, Monday to Friday, 9am to 6pm. We are based in Euston, London
WHAT YOU WILL WORK ON:
- Product Strategy & Ownership
- Shape the product vision, strategy, and roadmap for complex product domains across eMed’s platform
- Translate company goals into clearly defined product outcomes, initiatives, and success metrics
- Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility
- Discovery & Customer Value
- Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners
- Write clear product requirements, user stories, and acceptance criteria
- Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies
- Balance speed, quality, compliance, and technical constraints in decision-making
- Deeply understand patient, provider, and internal workflows to identify high-leverage opportunities
- Ensure solutions are validated, outcome-driven, and aligned with real user needs
- Cross-Functional Execution Leadership
- Partner with Engineering and Design to deliver high-quality, scalable solutions
- Provide clarity on what to build and why, while empowering teams on how to deliver
- Navigate tradeoffs across scope, timing, quality, and compliance to maximize product impact
- Portfolio & Initiative Leadership
- Lead multi-team product initiatives, ensuring alignment across dependencies and shared goals
- Contribute to portfolio-level planning, sequencing work to balance strategic bets, platform investment, and near-term outcomes
- Identify and proactively address risks and constraints that could impact product success
- Healthcare, Quality & Compliance
- Collaborate with Clinical, Regulatory, and Legal teams to ensure products meet healthcare, privacy, and safety requirements
- Incorporate compliance and clinical considerations into product strategy—not as afterthoughts
- Champion high standards for quality, reliability, and trust across the product experience
- Data, Metrics & Outcomes
- Define KPIs that measure customer value, product adoption, and business impact
- Use data to evaluate performance, inform iteration, and guide roadmap decisions
- Communicate insights, learnings, and recommendations clearly to leadership
- Leadership
- Support product team and cross-functional partners
- Raise the bar on product thinking, discovery, and execution across the organization
- Contribute to improving eMed’s product practices, principles, and operating model
WHAT WE’RE LOOKING FOR:
- 10+ years of experience in product management or closely related roles
- 3+ years owning large, complex product areas or multi-team initiatives
- Proven track record of delivering products with significant customer and business impact
- Bachelor’s/Master's degree in computer science, engineering, business, or a related field required
- Strong product judgment and strategic thinking
- Excellent stakeholder communication and influence at the executive level
- Deep understanding and experience with Agile principles and delivery frameworks
- Comfort working with data, analytics, and reporting tools
- Familiarity with CRM platforms (e.g., Salesforce) and operational systems
- Experience in digital health, healthcare, diagnostics, or regulated industries (Desireable)
- Familiarity with healthcare workflows and compliance considerations (Desireable)
WHAT WE OFFER:
- Competitive salary
- eMed flex-leave
- 5% employer pension contribution
- Life Insurance 4x annual base salary
- Health cash plan
- Employee Assistance Program
- Enhanced Maternity, Paternity and Adoption pay.
- Health & Wellbeing resources
- Eye care voucher reimbursement (up to £20)
- Up to £80 towards noise cancelling headphones
We want to make sure our interview process is fully accessible to everyone. Please let us know if you require any reasonable adjustments or physical accommodations for your visit to our office.
Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.
WORKING AT EMED
Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE ARE
At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
DIVERSITY
We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
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- Rehabilitation of Offenders Act 1974 - The Rehabilitation of Offenders Act helps rehabilitated ex-offenders back into work by allowing them not to declare criminal convictions after the rehabilitation period set by the Court has elapsed and the convictions become ""spent"". During the rehabilitation period, convictions are referred to as ""unspent"" convictions and must be declared to employers. Before you can be considered for appointment we need to be satisfied about your character and suitability eMed aims to promote equality of opportunity and is committed to treating all applicants for positions fairly and on merit regardless of race, gender, marital status, religion, disability, sexual orientation and age. We undertake not to discriminate unfairly against applicants on the basis of a criminal conviction or other information declared. If you are applying for a post involving access to persons in receipt of health services, your offer of employment may be subject to a satisfactory disclosure from the Disclosure and Barring Service. Failure to reveal information relating to any convictions could lead to withdrawal of an offer of employment. Have you any unspent criminal convictions or bindovers, or any cautions, warnings or reprimands? choose one