Production Planning and Control Manager

Do you love turning chaos into a system that just works — where every schedule has a plan, every shortage has an owner, and nothing falls through the cracks between demand and the shop floor? Do you get a thrill out of untangling a supply chain that spans two continents and making it run like clockwork? If you'd rather build the system than inherit someone else's, we may have the job for you.

Balanced Body is a global leader in Pilates and movement equipment — trusted by studios and movement professionals around the world to help people move well and feel better. As we scale manufacturing operations, we're creating a new layer of ownership that doesn't exist today: one role responsible end-to-end for connecting customer demand, materials availability, and the production floor.

This role exists because that ownership doesn't have a single home today — it's split across planning, purchasing, and operations leadership. We're building it into one seat: someone who runs a disciplined SIOP cycle, owns materials availability end-to-end, and gives the business a scheduling system it can trust — all while coordinating production with an overseas manufacturing partner and supporting a growing European logistics and e-commerce footprint.

This is a build role for someone who wants to own outcomes, not just a function — someone equally comfortable running a master scheduling cycle and chasing down a materials shortage before it stops a line.

What You'll Do

• Own the SIOP cycle: Establish and run a monthly Sales & Operations Planning process that translates customer demand and forecasts into a production schedule the business can rely on.
• Lead master scheduling and production planning: Direct the Master Scheduler and Production Planners in building and maintaining schedules that reflect true capacity and material constraints, not inherited habit.
• Own materials and shortage recovery: Take direct ownership of at-risk orders and material shortages — build a recovery process where every at-risk order gets a documented plan and a named owner within 24 hours, before it reaches the floor.
• Burn down past-due purchase orders: Establish clear ownership and a weekly published number for past-due POs, replacing today's ad hoc, task-force-driven response.
• Coordinate contract manufacturing: Serve as the primary point of contact for output, quality, and schedule adherence with our overseas contract manufacturing partner.
• Support international logistics growth: Partner with European 3PL and e-commerce launch stakeholders to ensure planning and materials processes scale with the business outside the US.
• Coach and develop the planning team: Lead, mentor, and raise the standard of the planning team — turning individual effort into a repeatable, professional discipline.
• Document and systematize scheduling logic: Move planning knowledge out of individual heads and into a documented, system-supported process.
• Own the planning and materials KPIs: Define and report on-time delivery, schedule adherence, and stockout/past-due trends; use the numbers to drive continuous improvement.