Prof, Field Sales Services General Support with German language skills

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world.

Job Purpose

Support the execution of Field Sales Services activities by managing routine operational tasks, maintaining communication with Field Sales Representatives (inbound/outbound, written/by phone), providing administrative support for surveys, question sets, reporting, audits, case management, incentive tracking, and procurement processes, managing communication towards Field sales teams.

Key Responsibilities

Field Sales Communication

• Gather communication inputs and prepare/update communication material, also with the aim of engaging commercial teams on brands, categories, product launches, plans, promotions, targets, best practices around activation, specific initiatives
• Perform regular (e.g., daily, weekly, monthly) communication to Field Sales community and ad-hoc communications (inbound/outbound)

Field Sales Promotion/Activation/Campaign management/POS management

• Provide admin support to Field Sales by creating, following up and supporting all ongoing and future planned promotions, activations or campaigns.
• Create or design reports according to the needs of the promotions, activations or campaigns
• Monitor the planned POS materials providing information about activated customers and potential needs.

Field Sales Case Management

• Monitoring and resolution of cases raised by Field Sales through case management systems, email, phone or chat on daily basis respecting the established KPIs and deadlines
• Proactively inform Field Sales community for a potential issue and support its timely resolution

Field Sales Reporting, Creation of Surveys and Question sets

• Timely creation of reports, question sets, surveys, etc supporting Field Sales to improve their sales strategy.
• Create custom reports by demand, based on Field sales needs

Field Sales Audit

• Support Field Sales audit by providing information related to the scope of Field Sales Services General Support

Field Sales General Support

• Proactively suggest improvement ideas for more efficient and standardized processes
• Support Field Sales with purchase orders creation and follow up based on demand
• Be first point of contact for Field Sales for any requests that may free up sales teams to improve sales volumes and strengthen customer relationships.

Experience required

• Relevant experience
• Excel – intermediate leveled
• PBI base knowledge is considered as an advantage

Language Capability & expert level

• English – proficient
• German - proficient

Education & Qualifications required

• Relevant university degree
• University degree in Trade, Marketing, or a related field is considered an advantage.
• Capability required & Expert level( Capability Framework)
• Marketing Management
• Sales Management
• Content & Data Management
• Stakeholder Management & Coordination
• Creativity to build & adapt presentations

Our employee value proposition:

Being Rewarded

• Market Competitive Salary
• Annual Compensation & Bonus Cycle
• CCEP Shares Purchase plan & Matching Share
• Food Vouchers
• Flexible Working Allowance

Being Connected

• Everyone’s Welcome – Inclusion, Diversity & Equity Culture
• Keep In Touch program – in support of parental care
• Inspiring Office layout with Great beverages and Sofia subsidized canteen
• Referral Program

Being Developed & Valued

• Professional Qualifications Support & Sponsorship
• Ninja Community and Lean Six Sigma Certification
• CCEP learning platforms & Leadership training curricula
• Career Growth and Talent Progression
• Recognition program

Being Well

• Flexible & Hybrid Ways of Working
• Additional days paid leave at start and on top – Birthday, Qualification & Volunteering;
• Wellbeing & Sports program, including corporate discounts & subscription fees
• Wellbeing Community & Initiatives
• Employee Assistance Program
• Additional Health Plan & Dental Insurance

Being Inspired

• Social Projects & Community Charity programs
• Participation in Corporate Challenges - marathon, sports, fun
• External life coach speakers and Work-Life balance lectures
• Team Building & Fun Events

​We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.

We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.