Program Manager (Executive Operations)
Summary
Program Manager serving as on-site Contract Manager for a National Guard Bureau Executive Secretariat contract. Manages daily contract operations, tasking/workflow systems, SOP development, correspondence, and senior-leader briefings within a government defense environment.
About Chartis Federal
Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.
Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards.
Position Overview
We are seeking a Program Manager to serve as the on-site Contract Manager for Chartis Federal's National Guard Bureau (NGB) Staff Action Support Services contract. This role provides senior-level tasking, workflow, and staff-action leadership for the NGB Executive Secretariat, holding full authority to manage daily contract operations while overseeing SOP development, correspondence management, and continuity of ExecSec workflow processes.
The ideal candidate brings deep experience briefing senior leaders, managing complex tasking and workflow systems, and operating within high-tempo executive staff environments, along with the judgment to make timely decisions absent detailed written guidance.
This position is contingent upon contract award.
Responsibilities
· Serve as Contract Manager: resolve contract issues, coordinate with the Contracting Officer's Representative (COR), and ensure adequate performance across all supported functions.
· Receive, control, prioritize, and manage ExecSec tasks submitted via the Electronic Tasking System (ETS), determining Office of Primary Responsibility (OPR) assignment and staffing requirements.
· Screen tasks for completeness, establish suspense dates, and provide procedural guidance to NGB personnel on proper staffing of actions.
· Review completed products for format, quality, and compliance prior to coordination-level submission.
· Develop and maintain SOPs and continuity standards/business rules for data collection, archiving, and correspondence management to ensure repeatable, audit-ready ExecSec workflows.
· Provide status updates on tasks in the ETS to leadership and internal/external agencies upon request.
Facilitate monthly synchronization meetings with Workflow Managers on system improvements and business processes.