Program Manager (For Mental Health Services)

Under the direct supervision of the Program Director, the Program Manager supervises, assists and trains Mental Health Workers in day-to-day operations and provides direct personal care and supervision to facility staff and residents while promoting client well-being through support with instrumental activities of daily living.

Job Responsibilities

• Trains new hire Mental Health Workers in everyday functions.

• Assists residents in daily living activities and trains residents in self-care practices.

• Aids staff in administering therapeutic activities, such as physical exercises, arts and crafts, and recreational games.

• Converses with residents to promote social interaction.

• Observes, documents, and attends to routine health care needs of residents under supervision of medical personnel and reports client status change to the Lead, PD, or the Nursing Manager as needed.

• Assists residents in taking medication as prescribed.

• Accompanies residents on off-grounds trips, instructs and counsels residents in purchase of items.

• Follows facility safety guidelines including proper lifting technique and Universal Precautions.

• Reviews weekly treatment plans with clients.

• Works directly with the catering company to discuss daily census.

• Orders facility items on a monthly basis.

• Supports with de-escalating crisis situations.

• Addresses patient complaints with the support and guidance of the Program Director.

• Maintains sufficient facility items in stock and readily available for residents and staff use.

• Facilitates three groups a week.

• Covers intake department and provides «on-call» support as needed.

• Duties as assigned.

Requirements and Qualifications

• Education: High school diploma or equivalent

• 1+ years in a leadership role preferred but not required.

• Certifications: Basic First Aid & CPR, Clear California and Federal background checks

• A Clear criminal record review and fingerprint background check

• Successful completion of a Negative Drug Test

* Hiring is contingent upon a full background screening in accordance with California licensing regulations; DOJ/FBI clearance, pre-employment physical, and TB clearance. DMV printout and Basic First Aid certification are required prior to employment.

License, Certification, Registration

• Healthcare Provider Basic Life Support Certification

• Must have an active Driver's License

• Must provide proof of vehicle insurance coverage of a minimum of $30,000 liability

Skills

• Excellent verbal and written communication

• Social perceptiveness

• Service orientation

• Speaking

• Active listening

Physical Demands

• Occasionally required to sit.

• Occasionally required to walk.

• Occasionally required to use hands to finger, handle, or feel.

• Occasionally required to reach with hands and arms.

• Occasionally required to talk or hear.

• Occasionally required to bend, lift or climb

• Occasionally required to lift light weights (less than 25 pounds).

• Occasionally required to lift moderate weights (25-50 pounds).

• Occasionally required to lift heavy weights (50 pounds or greater).

• Finger dexterity required.

• Hand coordination required.

• Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.