Program Manager, Leaves & Accommodations
Summary
Remote Program Manager leading the strategy, compliance, and administration of leave of absence and accommodation programs (FMLA, ADA, PWFA, CFRA, etc.) at WelbeHealth, partnering with People, Legal, Payroll, and third-party administrators across a multi-state workforce.
At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.
The Program Manager (Assignment: Leaves & Accommodations) is accountable for leading the strategy, administration, compliance, and continuous improvement of WelbeHealth’s leave of absence and accommodation programs. This role serves as the organizational subject matter expert for leave management and partners closely with People leaders, Legal, Payroll, Benefits, Operations, and third-party administrators to deliver consistent, compliant, and employee-centered leave experience. The Program Manager will drive enterprise-wide leave initiatives, oversee vendor performance and program effectiveness, and develop scalable processes that support a growing, multi-state workforce.
This role is different because the Program Manager at WelbeHealth:
- Owns the strategy and evolution of WelbeHealth’s leave and accommodation programs, with the opportunity to build scalable, employee-centered processes
- Serves as a trusted subject matter expert and cross-functional partner, balancing complex leave and accommodation requirements with compliance, operational effectiveness, vendor management, and compassionate employee experience
We care about our team members. That’s why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Own and lead WelbeHealth’s leave of absence programs, including FMLA, ADA, parental leave, personal leave, workers’ compensation coordination, paid family leave, and related accommodations, refining the end-to-end leave and reentry experience to support employees through critical life events with empathy, clarity, and consistency
- Develop and execute a long-term leave management strategy focused on compliance, operational efficiency, employee experience, and scalability
- Serve as the escalation point for complex or sensitive leave and accommodation matters
- Manage vendor relationships, service-level expectations, audits, escalations, and performance reviews to ensure high-quality service delivery
- Ensure compliance with all applicable federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and workers’ compensation regulations
- Monitor legislative changes and assess organizational impact, recommending updates to policies, practices, and training as needed
- Maintain complete and accurate leave and accommodation records in accordance with legal and organizational requirements
Job requirements include:
- Bachelor’s degree in human resources, business, or related field preferred; equivalent experience considered
- Minimum of five (5) years of progressive experience in leave administration, disability management, accommodations, or related HR programs, including experience managing complex cases in a multi-state environment
- Minimum of three (3) years of experience leading programs, projects, or teams with demonstrated ability to influence cross-functional stakeholders and drive process improvements
- Strong knowledge and practical application of federal and state leave and disability laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and paid family leave programs
- Familiarity with California statutory leave and disability programs required
- Experience overseeing third-party leave administrators and vendor relationships
- Experience administering or coordinating workers’ compensation claims preferred
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS) preferred
We are looking for an experienced, hands-on Program Manager (Assignment: Leaves & Accommodations) who brings deep knowledge of leave administration, disability management, accommodation, and applicable federal and state regulations. The ideal candidate will thrive in a fast-paced and evolving healthcare environment, have the expertise to navigate complex and sensitive employee situations, and have the ability to build strong partnerships across People, Legal, Payroll, Benefits, Operations, and external vendors. This role will play an important part in strengthening and scaling WelbeHealth’s leave programs, ensuring compliance, improving the employee experience, and developing processes that can grow alongside our organization. If you’re ready to join a team that values both our participants and our team members, we’d love to hear from you!
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
- Preferred First Name
- Do you have 5+ years of progressive experience in leave administration, disability management, accommodations, or related HR programs? choose one
- How many years of experience do you have managing complex leave, disability, or accommodation cases across multiple U.S. states? choose one
- Do you have hands-on experience applying federal and state leave and accommodation requirements, including FMLA and ADA? choose one
- Please describe your experience managing leave, disability, and accommodation programs in a multi-state environment. What types of leaves and accommodations have you managed, and approximately how many employees or cases did you support? written answer
- Which of the following leave and accommodation programs do you have hands-on experience administering or managing? choose any
- Please describe your practical experience applying federal and state leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, and applicable state paid family leave or disability programs. written answer
- How familiar are you with California statutory leave and disability programs? choose one
- Please describe your experience with California leave and disability programs. Include the programs you have administered and how you have ensured compliance with applicable requirements. written answer
- How many years of experience do you have leading HR programs, projects, or teams? choose one
- Do you have experience managing third-party leave administrators or other HR vendors? choose one
- Do you have experience administering or coordinating workers’ compensation claims or workers’ compensation-related leave? choose one
- If yes, please describe your experience coordinating workers’ compensation claims and/or leave, including your role and responsibilities. written answer
- Which HR certifications do you currently hold? choose any
- Please provide the URL to your LinkedIn profile for consideration as part of your application.
- This position requires quarterly travel, which may include travel to WelbeHealth centers, meetings, or other business locations. Are you able and willing to travel quarterly as needed for this role? choose one
- Do you have professional experience working in healthcare, managed care, health insurance, PACE, or a similar regulated healthcare environment? choose one
- What is your desired pay?
- Have you been referred by a current WelbeHealth employee? choose one
- If you were referred, please specify the referring individual's first and last name. Otherwise, enter “N/A."
- Are you a current employee of WelbeHealth? choose one
- Do any of your relatives currently work for or at WelbeHealth? If so, who? written answer
- Texting Consent Policy choose one
- Have you ever worked for WelbeHealth? choose one
- Applicants must be legally authorized to work in the United States without current or future employer sponsorship. WelbeHealth does not provide employment-based visa sponsorship, including H-1B, TN, E-3, O-1, F-1 OPT/STEM OPT, or other employment-based work authorization. Will you now or in the future require employer-sponsored work authorization or visa sponsorship to legally work in the United States? choose one