Project Coordinator
Description
Marsh Kitchen & Bath is seeking a Project Coordinator for its Wilmington showroom. Marsh Kitchen & Bath is an industry leader in kitchen and bath design, operating showrooms in the Triad and Wilmington areas of North Carolina. As a member of our team, you will be providing sales, design, and administrative support to our design teams.
Duties / Responsibilities:
- Provide sales, design, and administrative support to designers and other coordinators.
- Provide exceptional customer service to builder clients, homeowners, and internal peers.
- Assist walk-in customers with browsing the showroom, answering questions, and gathering details needed for follow-up actions.
- Learn and execute the Marsh X process to ensure accurate and precise quotes and proposals.
- Provide daily support using 20-20 Design software; prepare layouts and perspectives.
- Place orders for all materials needed for jobs, including cabinets, hardware, glass, accessories, and countertops.
- Organize and upkeep scheduling for assigned designer(s); schedule deliveries and installations within the Marsh X system.
- Document customer orders, changes, and notes in the Marsh X system.
- Serve as a liaison between the customer and the salesperson. This includes calling customers to verify deliveries, handling incoming calls, and scheduling deliveries.
- All other duties assigned by the supervisor or requested by the sales and design team.