Project Support Officer | Federal Government

Salary: $550 - $650/day + super｜Govt Contract

• $550-$650/day + super
• ASAP to 30 June 2027
• Can be based in Canberra, Sydney or Melbourne
• Must Have Baseline Security Clearance

Our Client
Our client is a major Australian Federal Government agency delivering nationally significant services across Australia. The organisation is currently undertaking large-scale digital and ICT transformation programs designed to modernise legacy systems, improve digital services, strengthen security and accessibility, and create a more consistent experience for external stakeholders. This role supports a multi-year web and digital modernisation program within a highly regulated Commonwealth environment.

Why Contract With Us
At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role
We are seeking an experienced Project Officer/Project Support Officer to join a major Federal Government digital transformation program. You will work closely with Project Managers, program leadership and delivery teams to support project coordination, governance, reporting, stakeholder engagement and administration. This is a hands-on role suited to someone who is highly organised, comfortable managing competing priorities and experienced in supporting complex ICT or digital projects.

• Position: Project Officer/Project Support Officer, APS5 equivalent
• Rate: $550-$650/day + super
• Location: Canberra, Sydney or Melbourne
• Working Arrangement: Hybrid
• Start Date: ASAP, estimated September 2026
• Duration: Until 30 June 2027
• Hours: Up to 40 hours per week
• Security Clearance: Active Baseline clearance

Key Responsibilities

• Coordinate day-to-day project administration and support activities
• Maintain project schedules, calendars, registers and documentation
• Track actions, milestones, risks, issues and dependencies
• Organise meetings, workshops and governance forums
• Prepare agendas, minutes, presentations and briefing materials
• Support project planning and delivery activities
• Prepare status reports and executive reporting inputs
• Consolidate information from multiple stakeholders
• Maintain document control and version management
• Manage Teams, SharePoint sites and shared project repositories
• Support procurement and contractor onboarding activities
• Coordinate project records and administrative documentation
• Engage with internal teams, subject-matter experts and external stakeholders
• Monitor project actions and follow up outstanding items
• Support audit, assurance and compliance activities
• Maintain accurate and secure project records
• Assist with Agile delivery and project tracking activities
• Support resource coordination and project scheduling
• Identify opportunities to improve project processes
• Contribute to a collaborative and positive project team culture

About You
You will be an experienced Project Support Officer, Project Coordinator or PMO professional with strong administration, organisation and stakeholder engagement skills.

• Experience supporting ICT, digital or technology projects
• Strong project coordination and administration experience
• Ability to manage multiple priorities and deadlines
• Experience maintaining schedules, actions and project registers
• Strong written and verbal communication skills
• Experience preparing reports, briefings and presentations
• Strong stakeholder engagement and relationship management skills
• High attention to detail and accuracy
• Strong Microsoft 365 skills
• Experience with Teams, SharePoint, Word, Excel and PowerPoint
• Experience with project governance and reporting
• Exposure to Agile or structured project delivery environments
• Federal Government or APS experience is highly desirable
• Experience in regulated environments is advantageous
• Jira, Confluence or Microsoft Project experience is beneficial
• Ability to handle sensitive and confidential information
• Australian citizenship is required for this position
• Active AGSVA Baseline security clearance is required before commencement
• Valid Australian working rights are mandatory
• Sponsorship is not available for this opportunity
• As a mandatory requirement for this contract role, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at [email protected] and (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.