Property Manager - Duluth

Overview:

Center City Housing Corp. (CCHC) develops, owns and manages quality housing opportunities and provides associated services for those most in need. The Property Manager provides leadership, supervision and guidance to the building staff. This upper level management position involves ensuring the CCHC culture of treating all people with dignity and respect is established and maintained within their community of staff and tenants. This position will function as a member of a team and will understand the "Housing First" and "Harm Reduction" philosophies which the agency embraces in order to carry out our mission.

Duties and Responsibilities include:
• The Property Manager is responsible for general oversight of all tenant issues, i.e. selection, recordkeeping, unit/building maintenance, safety, move out, etc.

• Hire, supervise, recruit and develop staff including employee, volunteer, and contracted positions. Manage staff development including coaching, mentoring, discipline, and timekeeping.

• Manage difficult tenant and employee issues by de-escalating potentially volatile situations and seeking additional help as needed.

• Enforce house rules, and process appeals and evictions in compliance with all regulations. Coordinate with supportive services as needed.

• Consult with maintenance technicians concerning deferred maintenance, staffing, and overall maintenance related issues.

• Understand and correctly implement tenant selection criteria by thoroughly understanding the funding matrix and implications for residency.