Quality Assurance Manager

This position is responsible for the daily operations of the quality assurance department, food safety practices, quality standards, and staff. Duties include but are not limited to:

· Must have the ability to perform all positions within the department

· Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery

· Identify and set appropriate quality standards and parameters for products

· Communicate food safety practices, procedures, and specifications

· Participate and coordinate product testing processes

· Analyze issues with regards to specification deviations and other problems

· Enforce proper FSQA standards across the facility

· Recommend and facilitate solutions to departmental issues

· Review client, customer, and user feedback

· Ensure product meets required specifications for quality, function, and reliability

· Maintain compliance with federal, state, and local regulations, guidelines, and policies

· Perform other duties as assigned

Supervisory Responsibilities:

· Assist in the selection of new employees

· Oversee new employee training and continued performance monitoring

· Schedule and oversee the daily workflow of the quality assurance staff

· Handle discipline and termination of employees in accordance with company policy

· Complete performance evaluations that are timely and constructive

· Monitor expenditures: implement corrective actions if needed

· Communicate with customers and vendors as needed

· Ensure that all activities are completed in a timely and accurate manner

· Assist in the quality training and certification process