Quality Assurance Specialist (Logistic) 007

· Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.

· Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.

· Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.

· Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.

· Maintain accurate records of inspections, audits, incidents, and improvement actions.

· Monitor compliance with internal SOPs, customer requirements, and relevant regulations.  

· Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.

· Support the onboarding and training of operations teams on quality standards and procedures.

· Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement

Other Information

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