Regional Account Manager (North Luzon) - Local Payments
Manage and expand merchant acquisition and relationship activities across North Luzon, identifying, approaching, and onboarding merchants to payment solutions including POS terminals, QR payments, and e-wallet services. Build merchant partnerships, negotiate commercial terms, collaborate on onboarding and support, manage regional escalations, analyze portfolio performance, conduct market visits, and support growth initiatives.
Responsibilities
- Manage and expand merchant acquisition and relationship activities across North Luzon
- Identify, approach, and onboard new merchants to POS terminals, QR payments, and e-wallet services
- Build merchant partnerships to drive transaction growth, retention, and satisfaction
- Lead commercial discussions and negotiate merchant discount rates, service agreements, and other business terms
- Collaborate with Product, Technology, Operations, and Customer Support on merchant onboarding, integration, and support
- Act as relationship manager and escalation point for merchant concerns and operational issues
- Monitor portfolio performance, transaction volumes, merchant activity, and revenue growth
- Identify expansion and upselling opportunities
- Conduct market visits and business development activities across North Luzon
- Monitor regional market trends, competitors, and customer needs in payments and fintech
Requirements
- Bachelor's degree in Business or a related field
- 2–4 years of experience in merchant acquisition, business development, or account management within fintech, banking, payments, or e-commerce
- Proven track record in closing deals, managing merchant portfolios, and achieving sales targets
- Strong communication, negotiation, and relationship management skills
- Self-driven, organized, and able to manage regional coverage across North Luzon
- Experience working with cross-functional and international teams is an advantage
- Willingness to travel within North Luzon for field and merchant visits
- Mandarin speaking skills are a plus