Regional Maintenance Manager

Job description
Regional Maintenance Manager – Multifamily and Senior Communities
Cincinnati, Ohio area and Indiana

Ludwig and Company is a full-service property management company specializing in the management of rental apartment communities throughout Illinois, Pennsylvania, Minnesota, Iowa, Indiana, Ohio and Wisconsin. Our portfolio includes luxury, market, independent senior living, affordable tax credit, and government subsidized multi-family residences Throughout the past 40 years, we have achieved great success in our business by working diligently to exceed the expectations of our clients and residents through outstanding customer service, accurate and timely financial reporting, consistent and frequent communication with our clients and residents, and quality maintenance to enhance the property value of our clients’ assets. We currently manage about 70+ properties with nearly 7,000+ units.

Ludwig and Company is currently seeking a Regional Maintenance Manager to oversee our portfolio in the Cincinnati, Ohio area and Kokomo, Indiana area. Candidate will be responsible for ensuring the timely completion of routine repairs, maintenance requests, and work order throughout the properties in their area.

Responsibilities:

- Work with the Property Manager & Property Maintenance Supervisor

- Ensures all make-ready repairs and services are completed correctly and on schedule.

- Assess and repair issues including electrical, plumbing, HVAC, appliances, and interiors. Must be able to perform plumbing, electrical, HVAC, carpentry, painting, and dry wall repairs and snow removal.

- Direct and assist the preventative maintenance tasks as assigned.

- Conduct interior and exterior rounds to ensure proper functioning of systems and equipment, structure integrity of buildings, condition of grounds, etc.

- Maintain accurate records regarding preventative maintenance, repairs, work orders, work-in- progress, apartment make-ready status, etc.

- Provide excellent customer service to residents and staff.

- All other duties as assigned.
- Report on the portfolio to the Executive Board at monthly corporate meetings
- Consistently inspect property common areas, vacant units and grounds
- Support the on-site property manager in promoting positive resident and community relations
- Evaluate on-site staff and oversee hiring, disciplinary and termination decisions.
- Manage all escalated resident issues
- Serve as a mentor to newly hired and promoted on-site staff members
- Travel the Cincinnati area. Occasional travel to corporate office in Gurnee, Illinois

Qualifications:
A qualified candidate would have the following knowledge, experience and skills.

- Bachelor’s or Master degree in business related field
- Minimum 4 years of experience overseeing multiple properties as a Regional Manager
- Certified Property Management (CPM) designation
- Familiarity with voucher and project based Section 8 and Section 42 tax credit programs
- Experience with One-Site or similar property accounting and revenue management systems
- Experience in managing property budgets and capital needs assessments

Job Type: Full-time

Experience:

- operations: 1 year (Preferred)
- management: 1 year (Preferred)
- sales: 1 year (Preferred)
- customer service: 1 year (Preferred)
- outside sales: 1 year (Preferred)

Work Location:

Multiple locations

Benefits:

- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off