Relief Hotel Night Audit Overnight Supervisor

Hotel Night Audit Overnight Supervisor

Cascada Thermal Springs and Hotel, Portland, Oregon

Relief Overnight including weekends required

Reports to: Director of Front Office/Assistant Front Office Manager

About Us: Cascada Thermal Springs and Hotel is a serene haven dedicated to sustainability. Our LEED Platinum-certified complex merges luxurious accommodations with state-of-the-art hydrothermal spa facilities, providing guests with a holistic wellness experience in Portland’s vibrant Alberta Arts District.

Job Overview: Join our team at Cascada Thermal Springs and Hotel, where we pride ourselves on delivering a relaxing and luxurious environment for our guests. We are seeking a dedicated and friendly Overnight Supervisor to ensure the seamless operation of our reception desk during overnight hours. Your role will be vital in upholding our high standards of service and sustainability.

Job Description: As the Overnight Supervisor, you will manage guest check-ins and check-outs, handle inquiries, and conduct nightly audits while providing an upscale and welcoming environment for our guests. Your attention to detail and excellent customer service skills will be crucial in ensuring a positive experience for every guest.