Remote Czech & Slovak Customer Service Consultant
Tasks: 📌
- Provide technical support to equipment users.
- Diagnose and resolve technical problems.
- Providing information on products and their functionality.
- Entering requests into the system.
Our requirements: 💎
- Fluency in Slovak and Czech (B2/C1).
- Excellent command of English (B1/B2).
- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
- Smile, positive attitude, communicative, willingness to learn.
- Ability to type quickly on a computer keyboard.
- Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00.
What we offer: 🤝
- Civil contract with a rate:
- If you choose full remote mode: PLN 45,00 gross/h;
- If you choose full office mode: PLN 50,00 gross/h.
- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
- We provide the necessary equipment to work from home.
- The possibility of arranging a convenient collaboration schedule.
- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.
- Opportunities for personal and language development - internal training and free access to a language learning platform are available.
- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path..
...To which we urge and invite you! Apply today! 📨
Hi!
We support customers of one of the largest manufacturers of home appliances/ RTV equipment.
We are growing and looking for consultants who are enthusiastic and committed to serving customers.