Residential Case Manager

Residential Case Manager
Support Change. Build Connections. Empower Recovery.

Are you passionate about helping individuals navigate recovery and build stable, meaningful lives? As a Residential Case Manager, you will play a vital role in supporting women in treatment by providing direct care, guidance, and advocacy. This position offers the opportunity to build strong therapeutic relationships, deliver evidence-based programming, and help clients move forward with confidence and stability.

What You Will Do:

Client Care & Case Management

• Provide individual case management and develop comprehensive treatment and continuing care plans that address criminogenic needs.
• Complete intake duties, including client orientation and admission documentation.
• Monitor resident progress and maintain consistent communication with Department of Corrections agents through reports, staffings, and updates.
• Provide referrals and coordinate services with community providers.

Program Implementation

• Implement programming aligned with agency models, including gender-responsive, trauma-informed, cognitive behavioral, and family-centered approaches.
• Facilitate groups using designated evidence-based curricula while maintaining fidelity to program standards.
• Participate in client staffings, team meetings, and program activities to ensure continuity of care.

Resident Support & Supervision

• Supervise and support residents in daily activities, ensuring a safe and structured environment.
• Oversee and coordinate child visits and family interactions.
• Assign and monitor completion of house responsibilities and program expectations.

Documentation & Compliance

• Prepare and maintain accurate reports, case files, and required documentation.
• Ensure compliance with agency policies and regulatory standards.

Facility & Operational Support

• Assist with day-to-day operations, including conducting safety drills, managing menus, and coordinating grocery and supply shopping.
• Participate in on-call responsibilities and work assigned shifts to meet program needs.

Team Collaboration & Support

• Work collaboratively with Program Managers, Social Workers, and other team members to support client success.
• Assist in supervising interns and volunteers as assigned.