Retail Stores Assistant Manager
Job Description: Retail Stores Assistant Manager
Position Title: Retail Stores Assistant Manager
Department: Retail Operations
Reports To: Retail Operations Manager / Area Manager
Locations: Multi-Unit Oversight (Permanent Stores & Pop-Up Locations)
Role Overview
The Retail Stores Assistant Manager supports the daily operational excellence, staff performance, and inventory integrity across multiple permanent retail outlets and temporary pop-up stores. This role balances hands-on floor leadership with logistical planning, event coordination, and administrative management to drive sales targets and ensure consistent brand standards across all locations.
Key Responsibilities
1. Multi-Store Operations & Site Management
Oversee daily opening and closing procedures, cash handling, and floor visual merchandising across all assigned permanent outlets and pop-ups.
Conduct regular site visits to ensure adherence to company standard operating procedures (SOPs), safety guidelines, and brand presentation standards.
Act as the primary point of contact to troubleshoot day-to-day operational issues across locations.
2. Inventory & Stock Management
Monitor stock levels across multiple locations and coordinate timely replenishments and inter-store stock transfers.
Conduct regular inventory audits and cycle counts to minimize discrepancies and shrinkage.
Coordinate with warehouse/logistics teams to ensure smooth inbound deliveries and return merchandise processing.
3. Team Leadership & Attendance Management
Supervise, mentor, and coach frontline retail supervisors and sales associates.
Manage shift rostering, leave scheduling, and daily time and attendance tracking to ensure optimal store coverage and control labor costs.
Lead onboarding, product knowledge training, and customer service upskilling for full-time and temporary event staff.
4. Pop-Up Stores & Event Execution
Coordinate end-to-end logistics for pop-up activations, trade fairs, and promotional roadshows (venue bookings, booth setup, teardown, and staffing).
Liaise with event organizers, mall management, and third-party vendors for permits, power/network access, and delivery schedules.
Evaluate event performance post-activation, analyzing sales revenue, foot traffic, and inventory turnover.
Key Performance Indicators (KPIs)
Sales & Revenue: Achievement of target store sales across permanent and pop-up locations.
Labor Efficiency: Adherence to scheduled labor budgets and low absenteeism.
Inventory Control: Shrinkage rates under company target (<1%) and minimal out-of-stock incidents.
Event Execution: On-time setup, operational compliance, and positive ROI for temporary activations.
Interested parties, please email to [email protected] or whatsapp +65 9105 6048 [No Agency Please, Direct Application to Employer Only]