RV Park Security Officer

Summary of Duties:

Perform regular patrols of the RV park, including grounds, buildings, amenities, and perimeter areas to help ensure a safe and secure environment for guests, residents, employees, and property. Monitor for suspicious activity, safety hazards, disturbances, and violations of park rules, and respond promptly, calmly, and professionally when issues arise. Serve as a visible security presence while enforcing park policies and maintaining order throughout the property. Assist guests by providing general information, directions, and support as needed while maintaining a professional and approachable demeanor. Respond to incidents and emergencies, de-escalate situations when appropriate, and coordinate with management and emergency services when required. Document all incidents, irregularities, and safety concerns accurately and in a timely manner. Conduct routine checks of facilities, equipment, and common areas to help ensure proper security and upkeep standards are maintained. Communicate clearly with management.

Position Purpose:

The RV Park Security Officer is responsible for maintaining a safe, secure, and orderly environment for guests, residents, employees, and property. This role supports overall park operations by providing a consistent security presence, helping prevent incidents, responding to safety concerns, and ensuring park rules and standards are followed. The position contributes to a positive guest experience by promoting a sense of safety, professionalism, and responsiveness throughout the property.

Knowledge, Skills, and Abilities:

• Conduct routine patrols of the RV park, casino, convenience store, swimming pool, parking areas, and surrounding property to identify and address safety and security concerns.
• Assist with RV parking, electrical and water hook up, and directions to trash and wastewater dump stations.
• Monitor guest and employee activities to ensure compliance with property policies, procedures, and applicable regulations.
• Respond promptly and professionally to guest requests, disturbances, accidents, emergencies, suspicious activities, and security-related incidents.
• Prepare accurate and detailed incident, accident, and activity reports.
• Assist with investigations involving theft, property damage, policy violations, guest complaints, and other incidents as directed.
• Control access to restricted areas and assist with maintaining the security of cash handling operations and sensitive assets.
• Provide security presence during special events, promotions, and peak operational periods.
• Assist with upkeep and property cleanliness.
• Enforce pool safety rules and assist in maintaining a secure environment around recreational facilities.
• Observe and report maintenance, safety, and environmental hazards throughout the property.
• Assist emergency responders, medical personnel, law enforcement, and regulatory agencies when required.
• Provide directions, information, and assistance to guests while delivering exceptional customer service.
• Complete the required logs, reports, and documentation in a timely and accurate manner.
• Participate in safety drills, security training, and emergency preparedness activities.
• Maintain confidentiality of sensitive information and uphold the highest standards of professionalism and integrity.
• Perform other duties as assigned by management.