Safety and Security Consultant
About IRAP
The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.
IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).
IRAP Jordan
IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.
Opportunity
IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.
Context and Objective
Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)
Potential for client psychological distress, coercion, or external third-party pressure
Intern and junior staff exposure to high-stress client interactions
Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution
The objective of this assessment is to develop appropriate measures in place pertaining to:
Physical security of the building envelope and entry systems
Interview room safety for staff, interns, and clients
Incident response and evacuation procedures
Information security related to physical access
Staff and intern security awareness and preparedness
Scope of Work, Key Deliverables, and Methodology
Scope of Work
In Scope
Domain
Specific Areas
Physical perimeter
Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots
Access control
Entry protocols, visitor management, and tailgating vulnerabilities
Reception & waiting areas
Client flow, separation from staff-only zones, sight lines, furniture placement
Interview rooms
Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols
Staff-only zones
Staff offices, HR & Finance files, communications equipment
Emergency systems
Fire, evacuation routes, muster points, first aid, communication trees
Intern & staff protocols
Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage
Information security (physical)
Document handling, clean desk, screen visibility from client areas
External threat environment
Neighborhood risk profile, historical incident mapping within a 500m radius
Game-theory threat mapping
Adversarial actor analysis — who benefits from compromising this office, and how
Out of Scope
IT/cybersecurity (unless directly linked to physical access)
Field operations outside the office
Personnel vetting/HR background checks
Risk Framework
Risk Rating Scale
Rating
Probability
Impact
Required Response Timeline
CRITICAL
Likely–Almost Certain
Severe
Immediate (within 72 hours)
HIGH
Possible–Likely
Major
Within 2 weeks
MEDIUM
Unlikely–Possible
Moderate
Within 60 days