Sales and Marketing Assistant

*****Applicants must have Senior Living experience to be considered*****

Position Title: Sales & Marketing Assistant

Department: Sales & Marketing

Starting Rate: $36 an hour

Exempt Status: Hourly / Non-Exempt

Supervisor: Director of Sales & Marketing

GENERAL SUMMARY:

The Sales & Marketing Assistant serves as a key representative of the sales and marketing department and supports the sales and marketing team. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing reports, serving in a hospitality role, managing office inventory and providing other administrative support functions. This position reports to the Director of Sales & Marketing.

PRINCIPAL DUTIES:

Essential Job Duties:

· Answers and directs incoming phone calls and manages the lead distribution system Greets and serves all visitors to the marketing office.

· Plans and implements all elements associated with marketing events within the approved budget.

· Prepares and updates marketing and sales reports.

· Processes all sales, cancellations, transfers and associated documentation.

· Responsible for maintenance of marketing systems, including Sherpa (CRM), and capable of producing data results and system generated reports.

· Processes invoices and is responsible for maintaining budget performance spreadsheets.

· Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget.

· Maintains and updates the office schedule including events, staff schedules and appointments.

· Updates the community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy.

· Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan.

· Coordinates and creates the marketing newsletter.

· Works with the Move-In Coordinator and the Director of Sales & Marketing to ensure all paperwork is collected for assessments of future residents.

· Provides coverage at the front desk as needed.

· Serves as the primary marketing and sales contact for communication with other departments.

· Provides administrative support to the Move-In Coordinator and the Director of Sales & Marketing as requested.

· Redirects residents to appropriate contact for questions, comments, or concerns.

· Always maintains a professional appearance.

· Attends meetings as requested.

· Assumes responsibility for maintaining work areas in a presentable manner.

· Ability to travel to customer home as needed to advance the sale and visit residents away from the community.

· Other duties as assigned.