Sales Consultant

Job Title: Sales Consultant for New Cars

Department: Sales Management

Sector: Automotive Sales (Cash and Financing)

Location: Saudi Arabia

Overall Job Objective:

Achieve specified sales targets through marketing and selling new cars to cash customers and financing clients. The Sales Consultant will provide an exceptional customer experience, starting from greeting and explaining specifications, through managing financing requests with banks and financing companies, to delivering the vehicle and providing after-sales service.

Main Responsibilities:

• Manage direct sales operations:
• 
  
• Welcome customers into the showroom and assess their needs to recommend the most suitable vehicle.
• 
  
• Provide detailed and professional explanations of car specifications, different categories, and prices, highlighting technological and safety advantages.
• 
  
• Achieve and exceed monthly and annual sales targets (KPIs) for cash and financing sales.
• 
  
• Manage financing and leasing sales:
• 
  
• Explain terms and conditions of financing and leasing programs, including interest rates, down payments, and payment schedules.
• 
  
• Assist clients in selecting the appropriate financing option (local banks, financing companies).
• 
  
• Gather necessary documents for financing (salary certificate, bank statement, driving license, ID/residency) and submit requests to relevant platforms.
• 
  
• Follow up on pre-delivery procedures:
• 
  
• Ensure collection of cash or financing documents in coordination with the finance department.
• 
  
• Coordinate with the licensing and registration department to issue plates.
• 
  
• Coordinate with the preparation and safety department to ensure the vehicle is ready and clean before delivery.
• 
  
• Manage customer relationships and archives:
• 
  
• Record customer data and monitor communication quality through a customer relationship management system.
• 
  
• Maintain ongoing communication with potential customers.
• 
  
• Follow up with customers post-delivery to ensure maximum satisfaction levels.
• 
  

Qualifications and Job Requirements:

• Educational Qualification: High school diploma as a minimum, preferably with a diploma or bachelor’s degree in business administration, marketing, or sales.
• 
  
• Experience: At least 1-2 years of experience in new car sales in Saudi Arabia, with a strong knowledge of financing programs and banking requirements.
• 
  
• 
  

Skills

• Knowledge and Skills:
• 
  
• Thorough understanding of leasing regulations for financing vehicles and established systems in the Kingdom.
• 
  
• Strong negotiation and persuasion skills and ability to handle objections.
• 
  
• Excellent communication skills in Arabic (English proficiency is a plus).
• 
  
• Other Requirements: Valid Saudi driving license.