Sales Coordinator, Digital & Network Development

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Sales Coordinator, Digital Network Development (DND), will report to the DND Sales Director and will be responsible for supporting the growth of both myClinicalExchange and Clinical Readiness solutions.

The core responsibilities include (1) Assist the Academic Coordinators at colleges and universities complete order forms, basic set-up forms, complete IT and Security reviews, and determine payment methods so that students can access clinical rotations. (2) Manage the Academic Case Queue, (3) Gain insight into the everyday challenges of an Academic Coordinator and serve as a resource for simple questions and/or basic user tips and training, (4) uncover opportunities to introduce the Clinical Student Edition portfolio and route SQLs to the HigherEd Solution Executive, and (5) uncover the hospitals outside of the mCE community who would benefit from joining the mCE community and route those SQLs to the appropriate mCE Solution Executive..

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Process order forms for existing academic customers who need to add mCE programs.
• Participate in team meetings and huddles
• Work closely with the sales team and the Digital Network Development (DND) Business Development Representative (BDR) to ensure BDR initiatives are on track in coordination with sales, marketing, and product management.
• Collaborate with product and marketing to ensure sales needs are being supported, i.e. coordination of webinars, ensuring demo site tools are current and effective, coordinating product update calls with Account Management teams, etc.
• Work with product management and marketing to coordinate successful use of our Consensus demo tool.
• Perform other duties as assigned by management.