Sales Coordinator
Who We’re Hiring:
Woodfin-Your Home Team is searching for a Sales Coordinator to join our team! The purpose of this role is to provide administrative and coordination support to the Sales Team by managing incoming customer inquiries, scheduling appointments, and ensuring a smooth flow of communication between customers and internal teams. The Sales Coordinator focuses on organization, customer experience, and operational efficiency.
Who We Are:
Woodfin – Your Home Team: A seven-time Richmond Times Dispatch Top Workplace. Our success is no accident. We hire, train, and reward top talent, emphasizing quality people. As a hometown company, we value customer service and employ dedicated, hard-working individuals. We provide comprehensive support, including work-life balance, paid training, wellness programs, and more. Join us to work for an organization built around the core values of Humility, Integrity, and Respect!
What You’ll Do:
- Manage incoming calls, online inquiries, and referrals by gathering customer information and scheduling appointments for the Sales Team.
- Provide administrative support to Sales Representatives, including scheduling, follow-ups, and documentation.
- Coordinate communication between customers and internal teams to ensure accurate and timely information is shared.
- Maintain and update systems, ensuring customer records, notes, and schedules are accurate and complete.
- Assist with managing backlogs, voicemail follow-ups, and online inquiries to support overall workflow.
- Support overall team efficiency by helping organizer workload and ensuring tasks are completed in a timely manner.