Sales Coordinator (with Comms)

Job Type: Full-time, Permanent
Pay Range: $2,500 – $3,400/month (Depending on Experience)
Commission: Variable commission package (for selected client accounts)
Work Schedule: Minimum 5.5-day work week, weekend availability required

Job Description

We are looking for a Sales Coordinator to support operations at our office and central kitchen, assisting in managing customer orders and helping to grow our customer base for cakes and pastries.

Responsibilities

• Handle customer inquiries and orders via email, phone, and WhatsApp
• Prepare quotations, invoices, and sales-related documents
• Maintain accurate sales records and customer databases
• Coordinate with kitchen and logistics teams to ensure timely delivery of orders
• Support account management for existing clients and help develop new business opportunities
• Develop and execute strategies to expand pastry sales to hotels and businesses
• Identify and establish new business opportunities through networking and cold leads
• Manage and cultivate relationships with existing customers to increase satisfaction and sales
• Collaborate with management to create promotional campaigns and marketing materials
• Prepare and present sales materials to existing and potential clients
• Conduct physical meetings with chefs, F&B managers, and customers for product presentations, tastings, and relationship building
• Monitor market trends and competitors’ activities
• Build up and broaden The Cake Factory’s customer base
• Ensure adherence to company operational standards and SOPs
• Perform ad-hoc duties as assigned (e.g., stock take, basic admin tasks)

Requirements

• Team player with a good learning attitude and interest in the pastry or food industry
• Strong communication and presentation skills
• Basic knowledge of Microsoft Office (Excel, Word, Outlook)
• Sales-driven with a proactive and organised work style
• Comfortable with face-to-face client meetings and product discussions
• Able to work a minimum of 5.5 days per week
• Experienced and non-experienced candidates are welcome to apply

Benefits

• Dental Benefits: Claimable up to $100 per annum
• Medical Benefits: Claimable up to $200 per annum

To Apply

Please submit a complete resume including:

• Personal details and contact information
• All relevant and past work experience with references
• Last drawn salary and expected salary
• Date of availability

Only shortlisted candidates will be contacted.