Sales Engineer
Own designated projects and clients from product demonstrations through onboarding preparation. Tailor technical demonstrations, present advanced API features, support proof-of-concept setup and testing, transfer knowledge to customers, coordinate workshops, prepare RFP responses, and manage multiple client projects while collaborating with sales, account management, product, and engineering stakeholders.
Responsibilities
- Support the sales team throughout the client sales cycle
- Tailor product demonstrations to customer requirements
- Deliver technical presentations to executives and cybersecurity professionals
- Support proof-of-concept setup and testing
- Demonstrate advanced API features
- Transfer tier 1 to tier 3 knowledge to customers
- Coordinate customer workshops
- Assist with customer onboarding
- Prepare RFP and RFx responses
- Manage multiple projects simultaneously
- Collaborate with Account Managers, Sales Directors and Product Managers
- Translate technical terminology for non-technical audiences
Requirements
- 8–10 years of experience in pre-sales or consulting within fintech, crypto, or cybersecurity
- Strong technical acumen and curiosity about complex technologies
- Excellent communication and presentation skills
- Passion for blockchain and the crypto industry
- Analytical approach
- Knowledge of banking, financial services, or fintech
- Experience with Webhooks and REST APIs
- Basic scripting skills
- Fluency in English and Mandarin