Sales Engineer

Act as a technical strategist for PayFac and ISO partnerships, discover client requirements, deliver technical demonstrations, lead sales discussions, guide integrations through go-live, communicate partner feedback to product teams, create developer content, define workflows, and represent products at events and client meetings.

Responsibilities

• Partner with Sales and Relationship Management teams as a technical expert.
• Discover client requirements and tailor solutions using Rapyd’s product suite.
• Conduct technical presentations and demonstrations.
• Lead technical discussions and answer in-depth questions during the sales cycle.
• Guide client integrations through go-live with integration plans, technical guidance, and hands-on support.
• Capture partner feedback and influence the product roadmap.
• Create technical documentation, integration guides, and knowledge-base content.
• Define processes and cross-functional workflows.
• Represent products at conferences, events, and client meetings.

Requirements

• 4+ years of experience as a solutions engineer, implementation engineer, or similar client-facing technical professional.
• Payments or SaaS industry experience preferred.
• 3+ years of hands-on coding experience.
• Proficiency in a popular programming language.
• Experience integrating B2B APIs.
• Debugging, log analysis, and troubleshooting skills.
• Ability to explain technical concepts to non-technical audiences.
• Strong customer communication, ownership, adaptability, and teamwork skills.