Sales Manager
Industry: Automotive
Job Summary
We are looking for an experienced Sales Manager to lead our automotive sales team and drive retail sales performance. The role is responsible for achieving sales targets, managing and developing the sales team, building strong customer relationships, and ensuring excellent showroom and customer service standards. The successful candidate should be a confident and results-oriented leader with strong automotive sales knowledge.
Main Requirements:
- Handle customer inquiries through online platforms and communication channels.
- Lead and manage daily retail sales operations to achieve sales targets and customer satisfaction.
- Develop sales strategies, KPI plans, promotions, and sales activities aligned with business goals.
- Build and maintain strong relationships with retail customers.
- Lead showroom events, roadshows, and promotional activities to generate sales opportunities.
- Supervise and support Sales Consultants in sales activities and target achievement.
- Assist sales staff and customers directly to support successful deal closing.
- Conduct daily, weekly, and monthly sales meetings and performance reviews.
- Prepare and submit regular sales reports to Management and Principal.
- Ensure showroom, vehicle displays, and promotional materials are maintained professionally.
- Ensure demo vehicles are clean, fueled, and ready for test drives.
- Monitor proper preparation and filing of all sales administration documents.
- Coordinate with Marketing on campaigns, branding, and promotional activities.
- Conduct product knowledge, sales skill, and customer handling training for the sales team.
- Carry out staff performance appraisals and team development activities.
- Ensure team discipline, grooming standards, customer service quality, and SOP compliance.
- Perform other duties and assignments as delegated by Management.
Main Requirements:
- Bachelor's degree in Sales, Marketing, Business Administration, or other related fields.
- Minimum 4–5 years of experience in Sales and Marketing, with at least 2 years at managerial level.
- Experience in the Automotive Industry is preferred.
- Strong management and leadership skills.
- Strong communication and interpersonal skills.
- Driven, agile, confident, organized, professional, resilient, and able to solve problems.
- Must have a valid driving license and good driving skills.