Sales Manager

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.
The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership
Manage and oversee all incoming sales leads.
Develop and implement sales strategies to achieve company revenue goals.
Monitor sales performance and track KPIs.
Conduct weekly sales meetings.
Train and mentor sales representatives.
Establish sales procedures and best practices.
Ensure prompt response to all customer inquiries.

Lead Management
Review and assign incoming leads.
Monitor lead conversion rates.
Ensure all leads are entered into CRM.
Track lead sources and ROI.
Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations
Build long-term relationships with clients.
Conduct client meetings and site visits.
Identify opportunities for additional services.
Resolve customer concerns professionally.
Maintain high customer satisfaction ratings.

Estimating & Proposal Management
Review project requirements and specifications.
Assist with complex estimates and proposals.
Ensure estimates are accurate and submitted promptly.
Follow up on all outstanding proposals.
Negotiate pricing and contracts when appropriate.

Business Development
Identify new market opportunities.
Develop partnerships with property management companies.
Build relationships with architects, general contractors, and developers.
Attend networking events and industry meetings.
Generate referral and repeat business opportunities.

CRM & Reporting
Maintain accurate CRM records.
Track sales activities and pipeline status.
Prepare weekly and monthly sales reports.
Monitor sales forecasts.
Report key metrics to ownership.

Skills & Competencies
Leadership
Customer Service
Negotiation
Business Development
Sales Forecasting
Relationship Management
Problem Solving
Time Management
CRM Management
Team Building

See also

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