Sales Supervisor

Position Summary:
This individual will execute strategies to drive sales growth, oversee the performance of sales teams, and
ensure customer satisfaction across all engagements. The ideal candidate will play a crucial role in
achieving our revenue goals and maintaining high levels of customer retention.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Develop and implement effective sales strategies to meet or exceed weekly, monthly and annual sales
targets.
• Supervise daily activities of sales representatives, including providing training, guidance, and support to
enhance performance in the trade.
• Monitor sales performance and adjust strategies as necessary to produce desired results.
• Engage with key clients to ensure continuous business growth and repeat business.
• Prepare detailed sales reports and forecasts for upper management and external stakeholders.
• Ensure compliance with Ethnix Group’s policies, including attendance, punctuality, and safety
standards.
• Communicate between sales teams and other organizational units to ensure product and customer
service quality.
Organizational Responsibilities:
Follows established policies and procedures by monitoring and ensuring compliance with regulatory
requirements, organizational standards, and operational processes related to area(s) of responsibility and
reporting violations or infractions to appropriate individual(s).
Practices proper safety techniques in accordance with Company, warehouse, and departmental policies,
procedures, and standards by immediately reporting any mechanical or electrical equipment
malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individual(s).
Identifies areas for improvement and offers suggestions to improve the site's efficiency, profitability, and
productivity.
Keeps abreast of current changes in technology, logistics tools, processes, and standards within the
industry and area(s) of responsibility by attending internal and external training programs and by
accessing other sources of information and applies knowledge and practices to area(s) of responsibility.
Work Hours (may vary by state or location):
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site and shift.
Must be available to work on weekends when scheduled and must be able to perform the essential job
functions unaccompanied.
Education/Experience:
• Strong mathematical skills for financial record-keeping and inventory audits.
• Demonstrated ability to generate sales leads, conduct presentations, and close sales.
• Proven track record of successful sales leadership, with strong skills in sales strategy and team
management.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred; equivalent
professional experience in sales may be considered.
• Employment history that demonstrates the application and usage of a sales and marketing platform,
internet, and CRM platform background sufficient to resolve customer complaints and issues and
complete financial records, documents, and reports. Education bachelor’s degree or equivalent is
required.
Language Ability:
Demonstrated ability to read, write, and communicate effectively to comprehend and complete documents, and answer questions in English. Ability to write routine reports and correspondence as
needed. Bilingual in Spanish a plus.
Math Ability:
Strong mathematical acumen for managing sales figures, pricing strategies, and budgeting.
Reasoning Ability:
Demonstrated ability to apply common sense understanding to carry out instructions furnished in written,
oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
Excellent problem-solving skills, with the ability to handle complex sales challenges and adapt to evolving
market conditions.
Computer Skills:
Demonstrated proficiency in word processing, TEAMS, and spreadsheet management programs in order
to complete required reports and employment documents. Proficiency and fluency in using the internet.
Certificates and Licenses:
Valid driver’s license is required for occasional travel needs.
Supervisory Responsibilities:
This role involves leading a team of sales professionals, requiring effective management and motivational
skills.
Work Environment:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
The work environment may involve both office settings and external sales environments, including
exposure to varying weather conditions.
Physical activity includes frequent travel between sales locations, carrying presentation materials and
samples.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type,
handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with
hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must
be able to physically access all exterior and interior parts of the warehouse and amenities.
Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and
fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other
situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Understanding of Job Essentials:
ETHNIX Group is a drug free, harassment free workplace. All candidates must pass an extensive
background check. Ethnix Group is an equal opportunity employer and does not tolerate harassment,
discrimination or retaliation.
I understand that all pre-employment screening activities are conducted in compliance with federal and
state employment laws. Background checks are completed during the post- offer stage of the
employment process in compliance with the Fair Credit Reporting Act requirements.
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I also fully understand the content of this job description, have had the opportunity to ask questions
regarding this job description, and have had the job duties and responsibilities, requisites, and physical
demands and working conditions explained to me. I am capable of performing the essential functions of
this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring
manager for it.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any other related duties, as assigned by their
supervisor.
Ethnix Group is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees