Sales Support Executive
Sales Support Executive
Primary Objective(s) of Position
- Strong verbal and written communication skills to interact effectively with sales team, customers and internal stakeholders.
- Prepare and manage documentation including quotations, sales orders and reports.
- Develop and maintain strong customer relationships through consistent follow up and excellent customer service.
Duties & Responsibilities
- Manage day to day operation in support of Sales team including order acknowledgement, processing quotations, sales order and other necessary documents
- Serve as point of contact to support and respond customers’ inquiries on behalf of the sales team in a timely and professional manner
- Coordinate with internal teams to track shipment schedules, delivery timelines and providing updates to customers
- Provide effective communication and co-ordination between sales team and customers
- To request rate quotations from overseas partners
- Perform any other ad-hoc duties as assigned
Person Specifications
- Minimum 3 year of working experience in logistics or supply chain
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office applications
- Ability to work under pressure to cope with periods of high workload and tight timelines