Job Title – Sales Officer – Business Correspondent (Financial inclusion)

Location: Multiple locations (Urban/ Semi-Urban / Rural)

Department: Financial Inclusion – Business Correspondent (BC) Channel

Reporting To: TRM/Channel Manager

Key Responsibilities: Business & Sales:

Source and acquire customers through the BC channel for financial inclusion products
Promote and sell products including:
- Savings & Current Accounts (CASA), PMJDY Accounts
- Retail / Micro Loans
- Government-linked Social Security schemes
Achieve assigned sales, productivity, and portfolio quality targets
Conduct field visits, BC Agent mapping, customer camps, and financial literacy programs

BC Agent Management:

Identify, recruit, and onboard new BC agents / CSPs in allocated geography
Ensure BC onboarding is completed as per bank, RBI, and internal compliance norms
Train BC agents on products, processes, digital applications, KYC norms, and customer handling
Provide continuous handholding and on-ground support to BC agents for business ramp-up
Monitor BC agent performance, productivity, and service quality
Act as a single point of contact between BC agents and the bank for operational and business issues

Operations & Compliance:

Desired Candidate Profile:

Education: Preferred qualification Graduate (any discipline)
Experience:
- 0–3 years of experience in field sales / banking / NBFC / microfinance / insurance
- Prior exposure to BC, CSP or NBFC sales is an added advantage

4 openings across locations