SecureView Tier 3 Systems Administrator

NexGen Data Systems is seeking a SecureView Tier 3 Systems Administrator to provide senior on-site administration, engineering, sustainment, security, and troubleshooting for the SecureView infrastructure stack.

This role will maintain SecureView operating systems, hardware, software, configurations, architecture documentation, backups, versioning, licensing, vulnerability compliance, and continuity of operations while providing escalation support to Tier 1/2 personnel.

Roles & Responsibilities:

• Administer and sustain the SecureView infrastructure stack and supporting systems.
• Install, configure, maintain, patch, upgrade, troubleshoot, and optimize SecureView operating systems, servers, software, and hardware components.
• Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues.
• Coordinate with DLA program managers, system engineers, cybersecurity personnel, CERT, LAN, WAN, firewall, and vendor support organizations.
• Maintain SecureView architecture diagrams covering equipment, hardware and software models, versions, licensing, interfaces, and dependencies.
• Maintain system and software inventories, configuration records, backup strategies, recovery documentation, and usage information.
• Evaluate impacts and risks associated with technology transitions, upgrades, configuration changes, or new services.
• Maintain compliance with IAVM requirements and applicable DISA STIGs for operating systems, hardware, and applications.
• Develop and maintain SecureView RMF artifacts and supporting technical output files.
• Support Cybersecurity Vulnerability Assessments, Command Cyber Readiness Inspections, audit readiness, and remediation actions.
• Plan and execute maintenance windows, changes, system upgrades, testing, and recovery activities.
• Provide 24x7 after-hours support as required to maintain continuity of operations.
• Mentor Tier 1/2 support personnel and develop technical procedures and escalation guides.
• Transfer operating system configurations, administration manuals, backup procedures, architecture diagrams, inventories, and system history during transition-out.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.