- Classify and correlate failures
- Collect and interpret metrics and telemetry
- Convert runbooks into agentic workflows
- Design and build AI agents for log analysis
- Develop and test agent capabilities for ServiceNow Discovery probes and patterns
- Implement guardrails and human approval workflows
- Integrate LLM APIs using RAG and vector databases
- Monitor discovery ecosystem health and performance
- Perform troubleshooting and root cause analysis
- Recommend and generate corrective actions
Perks/Benefits:
- Annual learning budget
- Flexible hours
- Mentorship
- Remote work
- Support programs
- Well-being programs