Senior Credit Card Business Manager

Drive the development and expansion of credit card business in Hong Kong
Lead and participate in project planning and execution for business initiatives and promotional campaigns to ensure alignment with strategic goals
Manage and monitor the implementation of business projects, identify customer opportunities, and actively expand market reach to enhance overall bank revenue
Oversea end-to-end credit card operations, including frontline communications and channel and performance management
Analyze customer data to support management reporting and provide actionable business insights
Coordinate cross-functional efforts with internal departments to ensure timely and effective execution of business tasks
Establish effective monitoring mechanisms and deliver professional training to build a high-performing team and maintain service quality
Ensure strict compliance with regulatory requirements, legal standards, ethical norms, and internal policies

Bachelor Degree or above
Minimum 10 years of relevant experience, with proven expertise in credit card acquisition strategy and segmentation of high-value customer groups
Familiar with credit card application flows, lending policies and approval procedures
Strong leadership and project management capabilities
Excellent communication and interpersonal skills, with the maturity to coordinate across multiple levels
Proficient in spoken and written Chinese (including Mandarin) and English
Competent in MS Office applications, including Word, Excel, PowerPoint etc.

See also