Senior HR Operations & Payroll Executive

Role Overview

We are looking for a hands-on and organised Senior HR Operations & Payroll Executive to support our regional HR operations across Singapore, Malaysia, Philippines, Indonesia and Hong Kong.

The role will focus on three key areas:

Regional Payroll Administration – Malaysia, Philippines, Indonesia and Hong Kong
Regional HR Operations – Singapore, Malaysia, Philippines, Indonesia and Hong Kong
Singapore Office Management

You will work closely with the HR team, Finance, employees and external service providers to ensure payroll and day-to-day HR operations run smoothly and accurately.

Key Responsibilities

Regional Payroll Administration

Support monthly payroll processing for Malaysia, Philippines, Indonesia and Hong Kong, including:

Collect, consolidate and prepare monthly payroll inputs
Process new joiners, resignations and employee changes
Update salary adjustments, allowances, deductions, bonuses, commissions and incentives
Process unpaid leave and other payroll adjustments
Verify employee payroll and bank information
Conduct first-level checks on payroll calculations
Prepare payroll reports for review and approval
Coordinate payroll payments with Finance
Liaise with external payroll vendors where applicable
Handle standard employee payroll enquiries
Support payroll reconciliation
Maintain accurate payroll records and documentation
Monitor payroll and statutory submission deadlines

Employee Lifecycle Administration

Support onboarding and offboarding across SG, MY, PH, ID and HK, including:

Prepare employment contracts and standard HR documentation
Collect and maintain employee documents and information
Create and update employee profiles in HRIS
Coordinate payroll, benefits and insurance enrolment
Track probation and confirmation dates
Prepare resignation acknowledgement and acceptance letters
Coordinate employee clearance and final payroll information
Process employee removal from applicable benefits and insurance
Maintain complete and accurate employee personnel files

HR Documentation & HRIS

Prepare confirmation, promotion, salary adjustment, transfer and other standard HR letters
Maintain employee information and documents in HRIS
Update employee salary, designation, department and reporting-line changes
Maintain leave entitlements and approved adjustments
Conduct regular checks to ensure employee information is accurate
Support HRIS implementation, data migration and system clean-up
Maintain proper HR filing and documentation for audit purposes

Benefits & Insurance Administration

Coordinate employee insurance enrolment and termination
Maintain employee benefits and insurance records
Handle standard employee benefits and insurance enquiries
Liaise with insurance providers and brokers
Support annual insurance renewals
Ensure employee benefit changes are updated accurately and on time

Singapore Office Management

Manage the day-to-day administration and operations of the Singapore office, including:

Act as the main point of contact for general office matters
Liaise with building management, vendors and service providers
Coordinate office maintenance, repairs, cleaning and servicing
Manage pantry, stationery and general office supplies
Monitor inventory and replenish supplies when required
Manage employee office access and related administration
Coordinate office equipment, facilities, deliveries and courier requirements
Maintain office asset and equipment records
Source and compare vendor quotations where required
Coordinate office-related invoices and payments with Finance
Support internal office activities and employee events
Maintain office house rules and general workplace standards
Handle general employee office and facilities enquiries
Identify opportunities to improve office operations and manage costs effectively

General HR Administration

Respond to standard employee HR enquiries
Maintain HR trackers and employee records
Prepare routine HR reports
Support HR audits and compliance documentation
Coordinate government employment or statistical surveys where required
Provide administrative support for regional HR initiatives
Support other ad-hoc HR operational requirements

Requirements

Diploma or Degree in Human Resources, Business Administration or a related discipline
2–4 years of relevant HR operations, payroll or HR administration experience
Hands-on payroll experience is preferred
Regional HR or payroll exposure will be an advantage
Experience using HRIS and/or payroll systems
Good working knowledge of Microsoft Excel or Google Sheets
Strong attention to detail and accuracy
Highly organised with the ability to manage multiple deadlines
Comfortable handling confidential employee and payroll information
Good communication and stakeholder management skills
Resourceful, proactive and willing to be hands-on
Able to work independently in a fast-paced environment

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