Senior Legal Operations Manager
Design and scale the operational infrastructure for a global legal department by assessing the current state, defining a target operating model, and building processes and technology for legal, compliance, and policy functions. Manage legal spend, systems, vendors, planning, dashboards, and programs supporting daily legal operations.
Responsibilities
- Review, modify, and enforce billing guidelines.
- Manage billing and drive cost rigor across external legal spend.
- Audit legal technology tools and develop a multi-year technology roadmap.
- Lead automation, AI, and data-driven workflow initiatives.
- Support annual planning, including budget and headcount.
- Build a legal operations dashboard.
- Design, implement, and manage legal systems, intake processes, templates, playbooks, and knowledge management.
- Manage external vendors and consultants.
- Organize legal team programs and events, including all-hands meetings, onboarding, and onsites.
Requirements
- 10+ years of legal operations experience.
- Proven record of building or significantly transforming a legal operations function.
- Experience with AI, automation, or data-driven transformation initiatives in a legal department.
- Strong data and analytics skills.
- Experience managing outside counsel relationships.
- Ability to manage budgets, timelines, and team members.
- Highly effective interpersonal and collaboration skills.
- Positive, feedback-receptive attitude with strong follow-through.
Benefits
- Bonuses and equity.
- Healthcare benefits, including physical and mental healthcare.
- Retirement benefits.
- Family-forming and family-support benefits.
- Employee giving match.
- Mobile phone stipend.
- R&R days.
- Wellness reimbursement and onsite and virtual programming.
- Generous vacation policy.
- Parental leave and family-planning benefits.
- Catered lunches, stocked kitchens, snacks, and beverages.
- Team offsites, bonding activities, and happy hours.