Senior Manager, Commercial Strategy & Enterprise Offering - Unified Commerce

Own the end-to-end enterprise offering for global and domestic omnichannel customers by defining commercial strategy and product direction, scaling the offering, developing customer insights, influencing product roadmaps, leading commercialization and go-to-market execution, and enabling commercial teams.

Responsibilities

• Define the long- and short-term commercial value proposition.
• Package, bundle, and scale the enterprise offering across verticals and regions.
• Anticipate market and regulatory shifts.
• Build customer relationships to inform strategy and go-to-market execution.
• Translate customer feedback into data-driven recommendations.
• Partner with Product Leadership to inform roadmap priorities.
• Drive commercialization and go-to-market execution.
• Lead product deep-dives and vision-selling with key customers.
• Enable global commercial teams to position and sell the offering.

Requirements

• 12+ years of experience spanning commercial, strategy, and product roles.
• Experience in in-person payments.
• Experience building direct customer relationships.
• Ability to synthesize global customer and market feedback into actionable insights.
• Ability to translate technical capabilities into commercial narratives.
• Ability to drive cross-functional alignment and influence decisions without direct authority.
• Ability to navigate ambiguity and simplify complexity.