Senior Operations Manager

Build the operational backbone of a 30-person company by creating scalable processes, tooling and automation, leading licensing and entity-structure work, managing client onboarding, supporting hiring and onboarding, and defining KPIs, dashboards and reporting.

Responsibilities

• Build scalable operational processes
• Lead licensing and entity-structure execution
• Translate company objectives into cross-functional plans
• Automate repetitive workflows and own operational tooling
• Own client onboarding from closed deal to go-live
• Own hiring, onboarding and people growth processes
• Define KPIs and build dashboards and reporting

Requirements

• Experience in operations, business operations or strategy at a high-growth fintech, payments or SaaS startup
• Experience building operational infrastructure and scaling functions from zero to one
• AI tool experience
• Experience implementing project management, automation and CRM tooling
• Experience in regulated environments
• Experience in a fast-paced distributed startup environment
• Based in Europe
• Fluent English

Benefits

• Quarterly in-person team meetups at global locations