Senior Platform Engineer (Sales Cloud)

We are seeking a Senior Platform Engineer (Sales Cloud) to support a large-scale Salesforce transformation and enablement initiative in a client-facing delivery setup. The main focus will be on Sales Cloud / Service Cloud and adjacent business capabilities around the Salesforce ecosystem.

The engineer is expected to operate as a senior hands-on contributor who can take ownership of features and problem areas end-to-end, rather than executing pre-decomposed user stories. This role requires strong autonomy, proactive discovery, and readiness to work in a fungible team model where responsibilities may span Salesforce platform development, configuration, administrative functions, integrations, and adjacent Java-based services when needed.

The client is intentionally moving toward a more cross-functional engineering model, so adaptability, technical curiosity, and comfort working beyond a single platform boundary are essential.

Responsibilities

• Own delivery of features, problem statements, or scoped outcomes with minimal supervision
• Proactively clarify gaps, identify risks, and drive technical decomposition instead of waiting for fully detailed stories or step-by-step direction
• Work across Salesforce development, configuration, and administrative responsibilities depending on delivery needs
• Contribute to technical discovery, implementation planning, estimation, and solution design discussions
• Support platform-level needs when required, including flows, permissions, configuration, deployment support, environment hygiene, and administrative changes
• Collaborate effectively with adjacent systems and services, including Java-based integrations where relevant
• Apply AI-assisted and spec-driven engineering practices where appropriate to improve clarity, speed, and delivery quality
• Communicate directly with US stakeholders and internal counterparts in a professional and reliable manner

Requirements

• 3+ years of Salesforce experience, especially in Sales Cloud / Service Cloud
• Hands-on expertise in Salesforce engineering capabilities such as Apex, LWC, and Flow
• Proficiency in SOQL/SOSL, integrations, and deployment workflows
• Solid understanding of Salesforce performance, bulkification, and governor limits, along with debugging and quality practices
• Practical capability to operate across both development and administrative/platform responsibilities in Salesforce environments
• Background in working from feature scope and business intent, not only from fully detailed user stories
• Flexibility to use adjacent technologies, including collaboration with or contribution to Java/Spring-based services where relevant
• Familiarity with AI-assisted coding and engineering tools
• Strong communication, self-sufficiency, ownership mentality, and comfort in a client-facing environment
• Proficiency in English at an Upper-Intermediate level (B2) or higher

Nice to have

• Knowledge of Amazon Web Services, Microsoft Azure, and GitHub Actions
• Skills in Java Development, Spring Boot, and Python
• Proficiency in JavaScript and additional Salesforce Development capabilities
• Experience with Salesforce Field Service and Salesforce Marketing Cloud
• Familiarity with Broadcom Rally, Copado, and Genesys

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn