Senior Product Designer UX

Own complex product experiences for an AI-enabled decision-support system from discovery through delivery, including user research, workflow mapping, prototyping, interface and interaction design, accessibility, AI explainability, dashboards, design systems, and implementation partnership.

Responsibilities

• Run structured discovery with end users through interviews, shadowing, and workflow observation
• Produce current-state and future-state workflow maps
• Translate mission and operational needs into interaction designs
• Deliver an interactive clickable prototype covering queues, enrichment panels, record history, and dashboards
• Design the user workspace end to end
• Apply and contribute to a design system
• Design interfaces for high-volume repetitive work
• Design accessible interfaces meeting Section 508 and WCAG requirements
• Present model recommendations, confidence, and supporting evidence
• Make uncertainty and insufficient evidence visible
• Design review and override paths
• Design audit and traceability views
• Partner with product and engineering from problem definition through launch
• Hand off buildable designs to front-end engineers
• Review implementations against the design
• Present design rationale to stakeholders
• Iterate using usage feedback, analytics, and acceptance-testing results
• Support training and adoption materials
• Establish repeatable research practices and reusable patterns
• Raise design quality through review and collaboration

Requirements

• 8+ years of product or UX design experience
• Portfolio of shipped complex applications used by people doing real work
• End-to-end ownership of system design from discovery through launch
• Experience designing data-dense, workflow-heavy enterprise interfaces
• Strong visual design skills in layout, hierarchy, and typography
• Direct user research experience with interviews and observation
• Ability to balance user needs, business goals, and technical constraints
• Strong prototyping ability in Figma or equivalent
• Information architecture and design-system experience
• Experience designing for expert users and working with subject-matter experts
• Section 508 and WCAG accessibility fluency
• Experience working in a cross-functional agile product team
• US citizenship
• Active US Top Secret clearance
• CAC eligibility
• Willingness to travel up to 25%
• Preferred: government user experience
• Preferred: review-queue, triage, or high-volume workflow interface experience
• Preferred: AI or model-output interface experience
• Preferred: government accessibility review and remediation
• Preferred: fixed-deliverable design work with formal customer acceptance
• Preferred: HTML, CSS, and React fluency
• Preferred: enterprise, regulated, or technically complex product experience

Benefits

• 100% employer-paid medical, dental, and vision insurance for employees and their families
• Unlimited paid time off
• Flexible work environment
• 14 weeks of fully paid parental leave
• Optional 401(k)
• FSA
• Equity incentives
• Mental health benefits
• GLP-1 solutions