Senior Sales Manager

Additional information

This hotel is owned and operated by an independent franchisee, Dur Hospitality Company SJSC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Key role

As a sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.

Key activities

• Maintains high visibility in the surrounding community and in the hospitality community as appropriate.
• Cooperates with GM and assigned HODs to create appropriate commercial plan for hotel.
• Maintains efficient sales office procedures and ensures the maintenance of accurate and updated account files and follow-up procedures.
• Directs sales leads to outside sales reps, provides motivation, support, encouragement, and direction to all members of the sales department. Makes face-to-face sales calls.
• Maintains all sales systems, such as sales records and reports, conference calendar, traces of history and potentials, logs of groups not previously accommodated and mailing lists.
• Designs new programs and campaigns to develop additional sales from the various market niches.
• Ensures the prompt and systematic servicing of all business accounts (i.e., tracing, booking, contracting, communicating with hotel departments, and following up with group for feedback and future bookings).
• Identifies and analyses competition, both locally and regionally.
• Identifies new markets and business opportunities and increases sales.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Executes and supports the operational aspects of business booked (e.g., CVGR, generating proposal, corporate rate application letter, writing contract, customer correspondence).
• Works closely with revenue manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Education

• Diploma degree in related field

Experience

• 7 years of previous hotel-related experience

Technical expertise/knowledge required

• Service oriented style with professional presentation skills.
• Experience in budgeting and business planning.
• Analysis skills.
• Strategic planning abilities.
• Strong communication skills.
• Collaboration and motivation skills.
• Delegation and negotiation skills.
• Ability to remain calm under pressure.

Competitive salary package including basic salary, allowances, medical insurance, annual leave, employee discounts and other benefits in accordance with company policy. This company is an equal opportunity employer.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW